For years, Roxio’s Toast CD/DVD disk burning software has been (in my opinion) coasting on it’s good name. It’s a good package, but it’s overly expensive, and Roxio doesn’t support it well….
You run into situations where the software is 95% bug free, and Roxio seems to not care about fixing all the bugs, instead your asked to purchase the next major release to get an almost fully functional product.
Why? Simply because they can’t get the previous version fully functional for over 18 months, before Apple releases a new version of the OS… And then of course, the previous version isn’t supported on the new OS… Or at least, that’s what it seems like…
Oh, and did I mention that their upgrade offers aren’t that good? You virtually pay full price for an upgrade…. And their usually isn’t enough new features to justify paying full price…
Here’s a good example of Roxio’s confusion, and inability to support their flagship product…..
Toast 10 Titanium Pro: Purchase at your own risk
A few weeks ago, I got a promotional e-mail from Roxio inviting me to purchase the latest version of its flagship CD/DVD recording software for Mac OS X, Toast 10 Titanium Pro, for a special price of $100. (It’s normally listed for $150. The special price meant that it was the same price as Toast 10 without the ‘Pro’ part, i.e. without the extra software.)
I didn’t really need to upgrade my existing copy of Toast (Toast 8 Titanium, purchased in early 2007), which was still working fine and meeting my needs. But Roxio tends not to have very attractive purchasing options once you skip a version number, so I knew that if I ever decided I needed to upgrade my copy of Toast, I would have to pay something close to the full price anyway—and now for that price I could get the ‘Pro’ version. The only extra software that I was really interest”
(View the rest of the article at Betalogue » Toast 10 Titanium Pro: Purchase at your own risk)