Ah. The Google April first prank has been made public… And if it’s not an April first prank, then I’m concerned that we need to find John Connor… CADIE awakens: “We do lots of research here at Google, and we release lots of products. And we always hope that the research we do and the […]
Gosh darn it… Customer Service is one of the most important things for businesses… It doesn’t mean the customer is always right, but it does mean that you try to solve the customers issues… Quite a few months ago, I was going around in circles with customer support representatives for a certain tax company, and […]
I noticed this on Seth’s Blog, and while nothing like this has happened to us, it still is a cautionary tale… A friend advertised on Craigslist for a housekeeper. Three interesting resumes came to the top. She googled each person’s name. The first search turned up a MySpace page. There was a picture of the […]